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Privacy Policy

Your privacy is important and I am committed to ensuring your privacy and data protection rights and holding your information in accordance with the General Data Protection Regulation (GDPR). 

“Personal Data” is information from which you (or another person) are identifiable, or which relates to you;

“Processing” refers to any use of your Personal Data including its collection, disclosure, retention and storage.

I process your personal information to meet my legal, statutory and contractual

obligations and to provide you with my products and services.

 

I will never collect any unnecessary personal data from you and will not process

your information in any way, other than as specified.

 

I will never disclose your data to another organisation without your consent, unless required to do so by law.

I only retain your data for as long as is necessary for the purposes for which I collect it or by reference to any legal obligations. In all cases, Personal Data may be retained for a longer period where required in the context of an ongoing legal obligation, claim or legal proceedings.

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My Retention Policy

My current policy is to keep any records of your Personal Data for 7 years. Governing bodies for counselling practitioners’ recommends that, in the absence of a superseding requirement, Counsellors/Therapists retain records for a period of 7 years after the last date of service delivery.

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My Policy Regarding Client Notes and Record Keeping

The information I store may include particulars such as:

  • Personal information – name, date of birth, address, contact details, gp contact details, medications you are taking, an emergency contact and their relationship to you, previous experience(s) of counselling, etc

  • Background information that might be relevant to the counselling process;

  • Your signed contract with me;

  • Confidential case notes (describing the main focus of the session with any important information);

  • I make brief session notes following sessions and these are stored on a laptop which is encrypted.  All records relating to a client will be erased from my computer after 7 years from the date of the last meeting or as stated under the guidelines stated under the heading ‘My retention policy’.

 

Personal Data Rights

It is important to know that you are have particular rights in relation to the processing of your Personal Data which may be limited by circumstance or legal exemptions.

 

These rights include the following:

  1. Your right to access a copy of your Personal Data;

  2. Your right to correct any inaccurate Personal Data;

  3. Your right to erase Personal Data, for example, e.g. when it no longer needs to be retained

  4. Your right to restrict or suspend your use of Personal Data as part of any objection to or challenge of its use; and

  5. Your right to complain to the Data Protection Commission about our use of your Personal Data.

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